MM Lite is a very simple, yet powerful call-tracking software. It helps to improve customer service, manage leads and optimise marketing spend. Now, you will know things like which advertising campaign generates the most leads, what questions your customers call with, how many incoming calls you answer, and how many you miss and lose.
Using MM Lite is safe and your call data stays secure - always. All your call recordings, transcripts, and analytics are stored using US-based cloud infrastructure with end-to-end encryption, firewalls, and 24/7 threat monitoring.
No credit card required
Who is
MM Lite for?
MM Lite is for:
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Small and medium businesses looking for affordable and simple solutions, that just work.
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Companies where telephone communication remains a critical touchpoint for acquiring and retaining customers.
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Companies looking for customer service improvement.
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Companies looking for improving lead conversion and optimising marketing spend.
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Companies looking for flexible solutions: no long-term agreement, cancel your monthly subscription anytime.
How can MM Lite
support your business?
Customer service
Lead management
Marketing spending
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All incoming calls from your customers are recorded and transcribed, which gives you the opportunity to monitor how your customers are being handled.
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You will have visibility on what topics and questions are your customer calling with, when they are calling and what is their sentiment.
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You will know which calls were unanswered and still require a call back.
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You will have a full grip on the customer service process.​​
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You can freely tag every conversation and all outgoing calls are automatically recorded and transcribed, so you know how your leads reacted to your offer.
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You can easily monitor a list of leads and know which potential customers were already called, which still need to be called and which require additional contact and why (ie. they need more time to think).
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You will never miss a customer again.​
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You will receive up to 6 local phone numbers to use in your advertisements (ie. Google Maps, Google Ads, Banner Ads, Facebook, Instagram, X, Leaflets, Radio, etc.) so MM Lite will automatically identify the source of incoming calls.
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You will know which ads work best, be able to measure conversion and move investment to higher converting ads to maximise ROI or disable ads that just don't bring you customers.
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All incoming calls will be automatically directed to you, recorded and transcribed.​​
No credit card required
How does MM Lite work?
MM lite key features:
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Customers calling you will hear a friendly, automatic welcome message from your company.
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All calls are recorded and transcribed, providing you with a tool for monitoring and improving the quality of your customer service.
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You can monitor customer service quality, follow up on missed calls, and listen to call recordings.
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MM Lite application is accessible via a web browser.
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You will never "lose" a customer again.
No credit card required
Continuous customer service improvement
Take advantage of the call recording feature to enhance customer service quality, leading to greater satisfaction and higher ratings for your business.
User-friendly and simple interface
MM Lite includes only the essential features, helpful in running your business. It’s a powerful, yet simple solution designed to streamline operations, keeping the focus on the customer, not the application.
Stay connected with customers, always
With MM Lite, you can view missed calls, making it easier to reconnect with customers on time. It also allows automatic voicemail updates after business hours, informing callers that your business is closed while ensuring you don’t miss any opportunities to follow up.
Optimise
advertising costs
MM Lite lets you assign different phone numbers to advertising campaigns or platforms (e.g., Facebook, Instagram, Google Ads), helping you track lead sources and optimize your ad spending efficiently.
Easily manage calls and prioritize tasks
Assign topics to phone calls and customize available options. This makes it simple to review calls related to specific matters like service inquiries, appointment scheduling, or complaints, helping you focus on what’s most important.
No contract, cancel anytime
With MM Lite, there’s no need to sign a long-term contract. The subscription renews automatically every month until you cancel. You decide how long you want to use the service and can opt out at any time.
No credit card required
Discover MM Lite
with a 14-day free trial
Try MM Lite for 14 days and see how it can support your business before making a purchase decision. During the trial period, you will have full access to all features, to evaluate if it meets your expectations.
If you have any questions, just reach out to us. It’s that simple!
No credit card required
Setting up MM Lite is easy
Step 1. Open an account
You enter the basic company details (for the invoice) and your first user's information. If you want to grant access to other people, either to recordings only (user) or to recordings and company settings (administrator), you can do so in the program settings.
Step 2. Set up your new phone numbers in marketing campaigns
The program assigns you 2 to 6 local numbers (depending on the selected package). You can place these numbers on your website, Facebook, flyers, banners, Google Maps, and other locations. This way, you know where your customers are calling from.
Step 3. Check out the Help Center in MM Lite
Check out the Help Center where you will find all information about first steps in MM Lite, MM Lite's functionalities and how to make the most of your MM Lite experience.
That is it! You are set up and ready to go!
No credit card required
MM Lite pricing
Gold+
The prices listed above are net prices.
The fee is charged after a 14-day trial period.
Frequently Asked Questions
What is MM Lite?
MM Lite is a simple yet powerful call-tracking software designed for small service-based businesses. It helps you monitor incoming and outgoing calls, track marketing campaign performance, and improve customer service—all in one user-friendly platform.
Who is MM Lite for?
MM Lite is built for small and medium-sized businesses in industries where phone calls are essential for acquiring and retaining customers—such as home services, wellness, education, and staffing. It’s especially suited for companies that have never used call-tracking before.
How does call tracking work in MM Lite?
You receive dedicated phone numbers to use in different marketing channels (Google Ads, flyers, social media, etc.). When customers call those numbers, MM Lite tracks which channel generated the lead. All calls are recorded, transcribed, and tagged automatically.
Do I need any technical knowledge to use MM Lite?
Not at all. MM Lite is designed to be simple and intuitive. You don’t need IT support to get started. We handle the setup, and everything runs from your web browser.
Do you offer customer support?
Yes, we provide support via email and automated phone assistant for quick responses 24/7.
Can I track missed calls and call back clients?
Absolutely. MM Lite logs all missed calls and allows you to prioritize follow-ups, so you never lose a lead again.